At fingual.com we are committed to ensuring your privacy as a customer. We do not sell, trade, or rent your personal information to others. We are dedicated not only providing you, our customer, with the best possible shopping experience, but also to ensuring your complete privacy.


Information we collect from you is used to process your orders with us and provide for you the best possible shopping experience. By visiting our website, you are accepting the practices described in this Privacy Policy. Please read on for more details about our privacy policy.


Information We Collect

We collect information about you in several different ways depending on your interaction with the website. You may use this website without submitting any information directly to us, but because we are an e-commerce platform you will need to submit information to us in order to purchase our products. For example, when you place an order with fingual.com we will need to know your full name, mailing address, e-mail address, phone number, credit card number, and credit card expiration date (“Order Information”) in order fulfill your order, including processing payment and shipping, and to notify you of your order status. Here are some of the additional ways we collect your data:


Creating An Account

When you create an account with us, we collect your first and last name, email address, and allow you to create a password (“Account Information”). You are not required to create an account with us, but creating one allows you to make your shopping experience more streamlined in the future. You can change your account information at any time through the Account Dashboard.


Making a Purchase

As mentioned, when you make a purchase through fingual.com, we use your Order Information to fulfill your purchase order and send you the product you purchased. If you choose not to set up an account, we still need your email to send you a receipt of your purchase. We also use this information to help facilitate returns and disputes when applicable. If you create an account with us, we also provide you with information about your transactions with us through the Order History feature.


Payment Account Information

You have the option of storing payment account information in your Account Dashboard. If you choose to add a card to your wallet, we store your payment card information (card number, security code, expiration date (“Payment Information”) as well as your billing address and phone number so that you may easily access your payment card information in the future. You can remove any payment card information from your Account Dashboard at any time.


Using the Search Feature

When you enter a term into the search bar, we process the information you entered for the purposes of responding to your search requests. We do not retain your search history. We may associate your search requests with other information about you in order to provide you better service or suggests products you may enjoy.


Signing Up For Our Newsletter

When you sign up for an account or enter your email address, you have the option to opt-in to receipt of marketing and other communications from us in our Newsletter. If you agree to these marketing emails, we will use your name and email address to send you promotions, updates, and other information about our us and our products.


Asking for Help

If you use our Help Center, you have the option of calling us or sending us a message. When we receive a call we are exposed to the phone number from which you are calling. We do not store this information and associate it with other information about you. We may also record the phone call for quality assurance purposes. When you send us an email requesting help, we may collect your name, email address, and any information you choose to put in the message. In order to help you, we may ask for more information including your name and address, your order number, your billing information, etc. We use this information to help provide you with the requested help.